Chastang Ford Reviews

By far, the best purchasing experience, I can honestly say tony west went above and beyond to help me purchase my new truck couldn’t be more happy.

Called Chastangs looking for anew SUV. Tony West took great care of us during the entire process. From sending pictures and answering all questions this being an internet sale. The. When we came to purchase and sign, both Tony and his team made this a great experience. We will definitely recommend them to anyone looking to buy their next new vehicle.

These guys are 5 stars all the way. I have now bought 3 trucks from them and I will always come back. My salesperson Nestor was friendly and helpful. Thanks to the whole crew!!

Good experience with Gerardo! Recommend!

Gerardo is the man!!! And Martin makes it happen !!

Gerardo was very helpful and informative. The entire team made the process a snap. Thank you.

Gerardo Gonzales is the man! He went above and beyond, doing work outside of his scope and staying late to put me in a vehicle that I can afford! Highly recommend this dealership, because of him!

Shawn and Tony were amazing! They make buying a new car fast and easy with no hidden fees!

The service department is top notch. I came in needing assistance with a maintenance issue. They took care of the issue in a timely manner and were very accommodating for a first time customer. Brent and Isaac are the ultimate professionals. All the service staff are friendly and courteous. I pass a dealerships to get here. I'm glad I made the trip

Grateful for Alex’s help. Made the best deal happened for me.

Fantastic experience buying a truck here. No games or gimmicks, straight to the point. Alex was great!

This has been the best car buying experience so far. I left a voicemail the night before and got a call at 8am the next morning from Tony the general sales manager. He even asked Roosevelt to send me a video of the truck inside and out instead of insisting I come in person to look/drive since I was out of state and was negotiating the deal for my dad. There were no b.s. add ons and worked a good deal on a new truck. I called about the demo model and Tony offered a deal on a new one. I asked if there’s a reason he’s moving me to a new one when I called about a demo model. He told me they didn’t want to make a customer bring the loaner back while their truck still wasn’t ready but if I really wanted the loaner they would do it. Ended up getting a better deal on a new one than the demo. I did try to negotiate a better deal at another dealer using Chastang’s offer but the other dealer couldn’t come close. They were even able to have the spray-in bed liner done by the next morning. When my dad arrived to the dealership he said Tony came to greet them right away and they enjoyed talking with him and appreciated how straightforward he was. From there, Roosevelt, took over and walked my parents through the features of the truck etc... I believe they mentioned it was more of a business/fleet sales type of dealer so if you’re looking for a work truck or working with straightforward group, buy at Chastang. (I looked through the reviews before posting this one and it seems this is very much the regular experience)

Nestor and the team were all great! I would recommend anyone to buy at Chastang Ford! You’ll get a great deal and awesome service!

Roosevelt and Tony made it an easy and smooth process. Easiest experience I’ve had and a dealership. Thank you

I just got blessed by God 1st and excellent job to Roosevelt!! Come get you a car!! I love my Genesis!!

Alex was really nice to us. He did an amazing job helping us get our vehicle. I will recommend my friends and family to come see him to buy a vehicle. We are happy with our purchase.

Roosevelt took great care of us. Very friendly and walked us through everything to make sure we understood. We walked out with an amazing truck and even more amazing deal.

We had a outstanding experience with Alex at Chastang Ford while test driving the Bronco Badlands edition. His guidance was exceptional; he thoroughly explained all the features we were interested in, making the experience informative and enjoyable. Our test drive through the surrounding area was not only pleasant but also gave us the chance to get to know Alex a bit better. The entire team at Chastang Ford was friendly and accommodating, answering all our questions and ensuring that the buying process was smooth, fast and enjoyable. Alex was particularly helpful in facilitating our trade-in, making sure everything was transferred so we could drive off in our new Bronco. Thank you, Alex, for making this such a great experience! We’re excited to embark on our adventures! Best, Shirl & Bill

Gerardo was great and made this an easy buying experience.

Thank you to Roosevelt and Geraldo for making our experience a nice one. We love the new Bronco and the kindness these guys had when purchasing our vehicle. I highly recommend going and checking them out at Chastang Enterprise!!!

(Translated by Google) Many thanks to mr. Nestor for his excellent service, I recommend him in case someone is looking for a vehicle he will assist them at Chastang Ford (Original) Muchas gracias al sr. Nestor por su excelente atención, lo recomiendo por si alguien busca un vehículo él los atenderá en Chastang Ford

Great dealership look forward to continuing business with them. Definitely recommend Shawn he is Great and no hidden fees

I had a terrible experience with the sales manager at this dealership. He knowingly sold me a car with issues and showed zero concern when I discovered the problem. Instead of honesty and integrity, I got dishonesty and a complete lack of accountability. If you’re looking for a trustworthy place to buy a car, I’d recommend going elsewhere. I even emailed the owner but no one to seems care enough but he care about the google reviews so here you are 💁 Here’s a public update you know the car broken in fact you told me that you told ur team to not do any work on it. I drove it back home which is 20 miles the car broke down.

(Translated by Google) I would like to offer my greatest congratulations to the CHASTANG FORD team for their excellent service, especially to the salesman Gérard Gonsalez for his professionalism and good treatment. If you are looking for a car, do not hesitate to contact the CHASTANG FORD team. (Original) Quiero por este medio dar mis mayores felicitaciones al equipo d trabajo de CHASTANG FORD, por su buen servicio, en especial al vendedor Gérard Gonsalez por su profesionalidad y buen trato, si andas buscando un carro no dudes en contactar al equipo de CHASTANG FORD

Nestor and Ryan treated me very well and efficiently. Nice to know honest car salesman still exist. They earned my future business. Thank you Chastang Ford.

The purchase of my Ford Expedition was a very smooth process through Chastang Ford from the wonderful salesman Alex Jackson all the way up the chain to the final paper work and sales managers. Everyone was pleasant and helpful. I received courtesy calls after the purchase to see how I like it. I absolutely love it ! I’d definitely choose Chastang again.

Did a good job and I will be coming back Alex Jackson.

Coach Garcia made our buying experience very pleasant. We love Chastang Ford!!

Gerardo was so easy to work with! He helped me buy my son’s first truck, no hassling, no pressure just a great salesperson. He even delivered it. I will do business with him again in the future!

Good pricing, no add-ons, special order vehicle came out great! No gimmicks or playing around, just straight up factual and business like. Recommended. Shout-out to Ryan and Gerardo, would definitely do business again.

I am so grateful for Alex and his self purchasing a car for my nephew.

I bought a Ford Transit Cargo and they outfitted it the way I wanted it. I greatly appreciate the help Shawn Day and Tony Rodriguez. You guys really exceeded my expectations.

Nestor was very helpful and answered all my questions. Will definitely be back once I’m ready to purchase!

Gerardo González very helpful.👍🏽

Had a great experience with Shawn. Made the process easy and helped lower my payment. If you are looking for a great deal, give Shawn a call!

I found Chastang Ford very responsive, courteous and easy to work with. I inquired about a vehicle via CarFax website and they quickly responded and scheduled an appointment for me. I went in and met with Alex who took me on a test drive and discussed the sale. I found the pricing fair and the sale easy. I’m happy with my experience.

Had an incredible experience at Chastang! Dylan helped me with selecting my dream car! He was patient and extremely knowledgable with everything I needed to know about all the different models of Broncos. After that it was a seamless transition to Tony who was awesome in helping find the best financial options for us! Highly recommend Chastang!

Dylan was absolutely amazing helping my wife and I on information day. I’m hoping to make a deal with great monthly payments soon. Thank you Dylan

dylan did an amazing job !! very patient and kind

Great selection and pricing. Shawn and Tony made the purchasing process easy and got me in the truck I wanted at the price I needed. Highly recommend.

Gerardo was the most professional and most accommodating with what I wanted really went above an beyond to get me the best vehicle!

Great service from Shawn Day! If you need a new or used vehicle! Find him! I truly recommend! I love my first Bronco! Thanks Shawn!

Awesome experience. Nester Garcia is the one to see.

Great dealership, quick response and transparent with no hidden fees. Gerardo at the dealership went out of his way to make sure we got the truck we wanted and the best deal thanks again David from Laredo Texas

If you’re looking to buy a car give these guys at Chastang Ford a chance. No hassle, no dealer adds, and easy as it can be. Ask for Nestor. He’s no pressure and easy to deal with. It’s hard to find a dealer anywhere now days without all the ridiculous add ons. I drove over three hours to buy a Bronco from them because my local dealer was charging a crazy $2500 mark up for fake ceramic wax and another grand for lowjack. I refuse to do business with those dealers.

Thank you Tim Garcia for all your help successfully purchasing 5 vehicles. I look forward to working with you in the future.

The service rep act like he doesn't want to be bothered. Had the truck for two weeks and don't know what is going on and can't get a straight answer regarding the time-frame of the car being fix. Do not bring your car to them.